About the Event

Incognito Community Exchange 2018 brings together communication service providers from around to world to share innovative ideas, collaborate, and learn best practices on cutting-edge technology.

Location: Las Vegas, USA

Date: September 25-26, 2018

Venue: Newly renovated Park MGM (Formerly Monte Carlo)

New from

Why attend Incognito Community Exchange?

Incognito Community Exchange is packed with thought-provoking and engaging presentations as well as actionable tips for network engineering and network operations professionals using Incognito solutions.
Communications service providers from all over the world attend this event for:

Innovation presentations from industry leaders on tackling the industry’s biggest challenges

Peer case studies to learn how other CSPs are leveraging Incognito solutions to accelerate digital transformation

Bootcamp sessions where you can learn new techniques to make the most of your Incognito investments and get a glimpse into new solutions that will bring value to your business.

Hands-on experience on solution configuration best practices at the ICE Breaker Challenge

Who should attend Incognito Community Exchange?

Geared towards network engineering and network operations personnel from CSPs, Incognito Community Exchange 2018 is structured to let you:

  • Work together and network with telecommunications professionals from all over the world
  • Learn optimization best practices and unique solution applications from other CSPs
  • Hear from industry leaders about how they are tackling challenges related to digital transformation, operationalizing automation and proactive processes, and omni-channel customer care
  • Learn how to solve configuration challenges with your peers

What’s new at Incognito Community Exchange 2018?

ICE Breaker Challenge

Got what it takes to optimize your Incognito solutions? Want to learn best practices for optimization? We’ve got a challenge for you!

On September 24, join your peers to solve a multi-solution configuration challenge. You’ll be grouped into teams with specialists in different solution areas and use cases. For 5 hours, you’ll collaborate with other industry peers on a dedicated work instance to solve a configuration puzzle. On the following day, you’ll get a chance to present your solution to the attendees at ICE for a chance to win the Ice Breaker Challenge award.

Worried about getting stuck? Not to worry! Each team will have an Incognito coach to help them walk through the challenge.

This a great opportunity to meet, network, and work with your peers from all around the world, and learn how to solve industry challenges with Incognito solutions.

Sounds like the challenge for you? Register by checking the {ICE Breaker Challenge} box when you register!

New Bootcamp Structure

Due to its popularity, the ICE Bootcamp is now an official part of the two-day event. Set in the afternoon of each conference day, the revamped bootcamp sessions will be led by product domain experts and detail real-world use cases that attendees can apply right away.

In the dedicated Ask the Experts session, you’ll have the opportunity to ask questions that are answered directly by our domain experts who live and breathe Incognito solutions.

We’re excited to announce that our 2018 event will be held in the newly renovated and modern Park MGM (formerly Monte Carlo), conveniently located in the center of the famous Las Vegas strip. With a multitude of dining and entertainment options as well as state-of-the-art meeting facilities, it’s no surprise that Las Vegas is one of the top convention destinations in North America. The temperate weather in September makes it one of the most comfortable times for walking up and down the lively Las Vegas strip.


Mon Sept 24
1:00 PM
ICE Breaker Challenge
5:30 PM
Pre-Conference Reception
Tue Sept 25
8:00 AM
Breakfast served
9:00 AM
Innovation and Case Study Sessions
12:00 PM
Networking Lunch
1:10 PM
Bootcamp: Redefining the digital home experience
2:45 PM
3:15 PM
Bootcamp: Maintain control with firmware management and fraud detection
5:20 PM
Deliver Enhanced Customer Experience through Intelligent Robots
7:30 PM
Event Dinner
Wed Sept 26
8.00 AM
Breakfast served
9.00 AM
Innovation and Case Study Sessions
12:00 PM
Networking Lunch
1:10 PM
Bootcamp: Optimizing broadband networks - monetization and analytics
2.45 PM
3:15 PM
Bootcamp Services
4:50 PM
ICE Breaker Challenge Awards and Closing Remarks

Event FAQ

What is ICE?

Incognito Community Exchange (ICE) is the destination for exchanging insight on the latest trends, implementation strategies, and best practices in the device and service-provisioning field.

When and where is ICE?

ICE 2018 will be held in Las Vegas, Nevada from September 25-26, 2018. There is an optional pre-event ICE Breaker Challenge on September 24 where you will solve a configuration puzzle with a team of your peers.

What are the fees to attend the conference?

ICE 2018 is complimentary for all customers, telecommunication providers, and not-for-profit industry organizations interested in Incognito products.

What is the dress code for ICE?

Most people wear business casual attire. For our evening networking events, there is no set dress code — we just want you to be comfortable!

How do I cancel my registration?

Cancellation is simple, just email ice@incognito.com.

How do I register to attend the September 24 team challenge [ICE Breaker Challenge]?

Please check the ICE Breaker Challenge box when you register for our event.

What do I need to bring for the ICE Breaker Challenge?

Your laptop is required to participate and, of course, yourself!

What is the hotel’s address?

The venue of the 2018 Incognito Community Exchange is the newly renovated Park MGM Hotel & Casino (formerly the Monte Carlo). It is conveniently located at the center of the Las Vegas strip, at 3770 S Las Vegas Blvd, Las Vegas, NV 89109.

How far is the hotel from the airport?

The hotel is approximately 3 miles from McCarran International Airport (LAS). Less than 15 minutes by car, it is easy to catch an Uber or a taxi from the airport to the downtown strip. The short ride should cost around $20 USD.

Where can I make hotel reservations?

Once you have registered for ICE 2018, we’ll send you the reservation details. We have negotiated a special room rate of $160 USD per night.

Most Countries

Citizens and residents of most countries in the world will be required to have a visa to enter the United States. You must apply for a visa well in advance of your flight to Las Vegas and attendance to ICE 2018.

For general visa information, please visit the US Visa website.

Visa Waiver Program

The Visa Waiver Program (VWP) allows citizens in participating countries to travel to the United States without a visa only if your stay is 90 days or less. Travellers must (1) meet all the requirements and (2) have a valid Electronic System for Travel Authorization (ESTA) approval prior to travel.

Further information regarding the Visa Waiver Program can be found here.

Stay Informed about ICE